How to collect logs for Citrix Workspace App for Windows

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Citrix receiver logs windows 10 

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Citrix Receiver for Windows Logging – - Introduction

  To discard changes or reset settings to default values use Discard or Reset. The confidentiality and integrity of outbound SSL connections which are proxied through fiddler maybe compromised during traffic capture. Open or view cases Chat live. I am currently trying a new image in case it was something I did in the Windows 10 optimizations.  

Citrix receiver logs windows 10.Citrix Workspace app Desktop Lock

 

Click Remove. Click Details , and then click Add to Favorites. Method 2 Click the drop-down next to your name in the upper-right corner of the menu. Click Refresh Apps. Method 3 Click the drop-down next to your name in the upper-right corner of the menu, and then log off. Click Advanced Preferences.

Be aware that you may lose all favorites configured on this device, and you will lose all settings configured on the app. Click Add. I've combed through the logs and can't find much to help work out the cause.

Little update from my end. Encountering the same issue. Issue started after an windws update a month ago. Skip to main content. This browser is no longer supported. Save Save. After some troubleshooting we notice its the fslogix service holding onto the hung sessions. If we restart the service it releases the hung sessions. Looking at the fsloglix logs it looks like the user is logged out and the vhd is dismounted.

FSLogix FSLogix A set of solutions that enhance, enable, and simplify non-persistent Windows computing environments and may also be used to create more portable computing sessions when using physical devices. Sign in to follow. Andy YOU 2, Reputation points. Dlo 1 Reputation point. Hi Dlo , as i found myself in the same situation. Sort by: Most helpful Most helpful Newest Oldest. Thanks for letting me know! Scott jordan 1 Reputation point. Steve Istas 1 Reputation point.

Felixo 1 Reputation point. To switch on the logging, requires an administrator to change registry values Complete the following procedure to obtain detailed logging details for troubleshooting Citrix Receiver for the Windows: Note Post debug, logging needs to be stopped and the logs have to be deleted manually.

If the logging is not stopped this will increase disk utilization by log file. Also while debugging is enabled, expect an impact to performance. Receiver Logging - Authentication Manager Use the following settings to enable logging for authentication issues for example StoreFront, and so on. Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved.

Use Registry Editor at your own risk. Be sure to back up the registry before you edit it. Was this page helpful? Thank you!